Home Care Providers Wins Silver Award at McKnights Tech Awards + Summit
The 2022 McKnight Tech Awards culminated last week with a webinar that brought together the ultimate event for some of the most fascinating senior care tech options out there offering innovative and helpful technology serving the skilled care, senior living and home care sectors.
Company award winners were announced at the event and the Home Care Providers team was honored to be named a Silver Award winner in the Bridging Gaps category.
A peak into what propelled Home Care Providers to develop a new tech strategy:
As a home care agency, we are continually evaluating the best methods to streamline the scheduling of staff, improve compliance, increase engagement, and retain care providers. In an industry with such high turnover and compliance needs, our most important asset is our employees. That is why it is crucial to monitor for warning signs that may point to dissatisfaction. Monitoring the quality of care, we provide from the inside out is integral to our success, as it can help us guarantee positive client outcomes, staff satisfaction, and ensure efficient reimbursement for services rendered.
To keep our agency’s performance at a high level as we scaled, Dr. Dev Brar wanted to ensure the services we are providing are being delivered with personalization, at the right place, the right time, and with the right staff.
As a result, an in-house mobile app and software known as PaSeva was created right at home within Home Care Providers’ development team and in collaboration with the president and staff.
How did Home Care Providers find efficiency with PaSeva?
PaSeva is a mobile app and platform that engages, monitors, tracks and automates the entire care team in real-time and made our care provider organization and communication more efficient proving to grow our business and cut platform costs.
PaSeva allows our home care agency to provide the best patient and client care with an easy-to-use mobile friendly solution that tracks right at the point of care. Today, Home Care Providers leverages PaSeva for cross-department communication, offline notifications, rescheduling and supply requests direct in the appropriate group chat, and an Electronic Visit Verification (EVV) is created capturing mileage, travel time and visit time for billing and payroll purposes. During and since Covid the mobile app has helped us to identify and track infections.
Our team has been essential to the continued success and development. With an ever-evolving healthcare landscape, and staffing of over 350 across ten states, we need communication. Fighting the day-to-day constraints for time and information sharing on basic needs and open opportunities is costly. By having a support section within our app, staff can share insights and notes about the app’s functionality direct to our development team. The opportunity to hear directly from our staff and ensure satisfaction with the platform usage has proven to heighten our level of care and communication.
PaSeva has afforded our care organization the chance to:
- Increase communication
- Eliminate inefficiency in operations
- Automate tracking and documentation opportunities
- Generate trusted information in connected systems establishing compliance opportunities
- Reward and recognition of staff through a point system directly in our app
Home Care Providers provides personalized, high-quality care with the most innovative technology allowing physicians, families, and care teams to stay connected and compliant by documenting and communicating within a secure portal. We want our patients, families, physicians, hospitals, and any facility we coordinate care with to experience THE BEST services possible!
